Terms & Conditions

Effective Date: 12/June/2026
Website: https://malaysiabrainacademy.com
Brand: Malaysia Brain Academy
Company: Brain Story Sdn. Bhd. (1280986-W)
Email: events@malaysiabrainacademy.com
Phone/WhatsApp: +6017 984 7740
Office: +603-8927 5750

Malaysia Brain Academy is a brand under Brain Story Sdn. Bhd. (1280986-W).

Welcome to Malaysia Brain Academy. By accessing or using our website, services, assessments, programmes, courses, content, or related materials, you agree to the Terms & Conditions below.

If you do not agree with these Terms, please do not use our website or services.

1. About Malaysia Brain Academy

Malaysia Brain Academy provides brain-related assessments, educational programmes, learning resources, training, consultations, and other related services.

Our services are intended for educational, developmental, and informational purposes only. They are not a substitute for medical diagnosis, medical treatment, psychological therapy, or professional healthcare advice.

2. Use of Our Website

You agree to use this website only for lawful purposes.

You must not:

• Misuse, hack, damage, or disrupt the website
• Copy or steal our content without permission
• Submit false, misleading, or harmful information
• Use the website for spam, fraud, or illegal activities
• Attempt to access private areas of the website without permission

We may restrict or block access to users who misuse the website.

3. Assessments and Results

Any assessments, reports, scores, recommendations, or feedback provided by Malaysia Brain Academy are for guidance and educational purposes only.

Assessment results may depend on many factors, including the accuracy of information provided, the participant's condition during the assessment, and the method used.

We do not guarantee that any assessment result is a medical, clinical, psychological, or diagnostic conclusion.

For medical, developmental, psychological, or mental health concerns, you should consult a qualified healthcare professional.

4. Programmes, Courses, and Services

We may offer paid or free programmes, classes, consultations, workshops, assessments, or training.

Details such as pricing, duration, learning outcomes, schedules, and availability may change from time to time.

We reserve the right to:

• Update or modify our services
• Reject or cancel bookings where necessary
• Change programme schedules
• Stop offering any service
• Refuse service where there is misuse, misconduct, or non-payment

5. Payments

Where payment is required, you agree to pay the stated fees before receiving the service, unless otherwise agreed in writing.

All prices are listed in Malaysian Ringgit unless stated otherwise.

Payment terms, instalments, invoices, taxes, and receipts may vary depending on the service purchased.

6. Cancellations, Refunds, and Rescheduling

Our cancellation, refund, and rescheduling policy may depend on the type of service booked.

Unless stated otherwise:

• Fees paid are non-refundable once a service, programme, assessment, or consultation has started
• Rescheduling is subject to availability
• Missed sessions may be treated as completed sessions
• Promotional or discounted purchases may not be refundable

If you need to cancel or reschedule, please contact us as early as possible at events@malaysiabrainacademy.com or +6017 984 7740.

7. Parent or Guardian Consent

If the participant is below 18 years old, a parent or legal guardian must provide consent before using our services.

Parents or guardians are responsible for providing accurate information about the child and ensuring the child attends scheduled sessions or assessments.

8. User Information and Accuracy

You agree to provide accurate, complete, and updated information when using our website or services.

We are not responsible for issues caused by false, incomplete, or outdated information provided by you.

9. Intellectual Property

All content on this website, including text, images, graphics, logos, videos, worksheets, reports, course materials, and other resources, belongs to Brain Story Sdn. Bhd., Malaysia Brain Academy, or its content partners unless stated otherwise.

You may not copy, reproduce, distribute, modify, sell, or use our content for commercial purposes without written permission.

10. Testimonials and Results

Testimonials, reviews, success stories, or examples shared on our website or marketing materials are individual experiences.

They do not guarantee that every person will achieve the same result.

Outcomes may vary depending on the individual, consistency, participation, age, needs, and other factors.

11. Third-Party Links

Our website may contain links to third-party websites, tools, payment gateways, videos, or resources.

We are not responsible for the content, privacy practices, accuracy, or services of third-party websites.

Using third-party websites is at your own risk.

12. Personal Data

We may collect and use personal data when you contact us, book a service, complete a form, make payment, or use our website.

Personal data may include name, phone number, email address, age, assessment details, booking details, and other information needed to provide our services.

By using our website or services, you agree that we may collect and use your personal data for purposes related to providing our services, communicating with you, managing bookings, processing payments, and improving our services.

Please refer to our Privacy Policy for more information about how we collect, use, store, and protect personal data.

13. Limitation of Liability

To the fullest extent allowed by law, Brain Story Sdn. Bhd. and Malaysia Brain Academy are not liable for any loss, damage, injury, delay, misunderstanding, or outcome resulting from:

• Use or inability to use our website
• Reliance on assessment results or educational content
• Incorrect information provided by users
• Technical issues or website downtime
• Third-party services or links
• Personal decisions made based on our content or services

Our total liability, if any, shall not exceed the amount paid by you for the specific service involved.

14. No Guarantee

We aim to provide helpful and professional services, but we do not guarantee specific outcomes, improvements, scores, performance, or results.

You understand that progress and results may vary from person to person.

15. Changes to These Terms

We may update these Terms & Conditions from time to time.

The updated version will be posted on this page with a new effective date.

By continuing to use our website or services after changes are published, you agree to the updated Terms.

16. Governing Law

These Terms & Conditions are governed by the laws of Malaysia.

Any disputes shall be handled under the jurisdiction of the Malaysian courts.

17. Contact Us

For questions about these Terms & Conditions, please contact us:

Malaysia Brain Academy
A brand under Brain Story Sdn. Bhd. (1280986-W)

Address:
B6-5, Blok Heliks Emas,
UKM-MTDC Technology Centre,
Jalan Bangi,
43600, Selangor, Malaysia

Email: events@malaysiabrainacademy.com
Phone/WhatsApp: +6017 984 7740
Office: +603-8927 5750
Opening Hours: 9:00 AM - 6:00 PM, Monday to Friday, GMT+8
Website: https://malaysiabrainacademy.com